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Frequently Asked Questions

  1. What are "Clix Trix"?

    The best hacks and tips to best utilize the mobile app/Clix product service.

  2. How can I find what I want to watch next?

    Three ways:

    1. Check Out Clix expert recommendations called ClixPix Top5 or MeTime OscarFlashbacks or our packaged themes such as Top 50 Streaming Black Voices, Fab50 Women Streaming Stars, 30Under30 Streaming Stars. We’ll also suggest top movies at your local theaters premiering each week. Watch the Sneak Peek at our Clix WeTime @TheMovies carousel. And go to the movies!
    2. Browse our guidance carousels built on genres, themes, stars, top directors, branded categories, and topical events.
    3. Use our Search for the show, series, or movie you know you’d like to watch and it will pop up instantly. Then check out the Sneak Peeks, read the descriptions, cast lists and more based on our extensive database that goes back 60 years.

  3. Can I watch the series or movie I want on Clix?

    When you see what you like on our carousels, simply click on the banner of that show poster to go directly to the streaming service that has it. If you are a subscriber you can start watching. If you’re not then you’ll be prompted to sign up to that streaming service to begin watching on any screen. From Clix’s mobile responsive web-based guidance service, your mobile device may permit you to cast the show you’ve chosen to your wide screen television.

  4. Can I use the Clix TV mobile app on multiple devices?

    You can use the Clix TV app on mobile devices. The app is designed to provide a seamless and flexible viewing experience. Simply download the Clix TV app on each device you want to use and log in with your account credentials. This will allow you to access your favorites and playlists and enjoy your favorite content on smartphones, tablets, and other compatible devices.

  5. How does the app recommend movies to me?

    The aim is to strike a balance between offering movies and streaming shows you're likely to enjoy and introducing you to new and exciting content. This ensures that you receive a mix of familiar favorites and potentially intriguing options.

    1. User Profiling: When you start using the app, it gathers information about your movie preferences. This includes factors such as the genres you enjoy, your favorite actors, directors, and any previous movie trailers you've rated or watched.
    2. Collaborative Filtering: The app compares your preferences with those of other users who have similar tastes. By identifying patterns and similarities in movie choices, it can suggest films that people with similar interests have enjoyed.
    3. Content Analysis: The recommendation system also analyzes the content of movies themselves. It examines various attributes like plot keywords, themes, settings, and more. If you've enjoyed movies with specific elements in the past, the system may suggest similar ones.
    4. Machine Learning & AI: The app utilizes an algorithm that continuously learns from your interactions. As you rate, watch, or skip movie/show trailers, the system adapts and refines its recommendations based on your evolving preferences.

  6. Does the app recommend movies from specific streaming platforms?

    The Clix TV app recommends movies and streaming shows from a wide range of popular streaming platforms. Our recommendation system analyzes your preferences and viewing history to suggest content that align with your tastes, regardless of the platform they are available on. This way, you can discover and enjoy a diverse selection of shows & movies from various streaming services, ensuring you have access to a comprehensive entertainment experience.

  7. How frequently are the movie suggestions updated?

    TOur streaming show and movie suggestions are updated and promoted on a weekly basis. This ensures that you have fresh and engaging recommendations to explore every week, catering to your evolving preferences and providing you with a variety of new options to enjoy.

  8. How do I create an account?

    Upon downloading the app, you’ll be prompted on the homepage to Create an Account. You can Sign Up using your Facebook account, Google account, phone number or email address.After verification, you will create a new username and the app will take you through the prompts to personalize your new account and complete your profile information.

  9. How does the app know which streaming service I prefer?

    Upon signing up you will be asked to select which streamers you’re subscribed to. This will help the app curtail your experience to suit your movie and streaming show preferences. Streaming shows and movies based on your preferred streamers will have priority. You can always adjust this info in your settings.

  10. What features does the Clix TV app offer and how do I navigate through the app?

    On a weekly basis, the app is updated with the latest and greatest movie and streaming show recommendations. You can swipe through the suggestions turn-style to stumble upon your preferences. Once you click the title, you not only can add to your watchlist. You can also watch the movie or show’s trailer and click-thru to answer quick questions based on that content. The engagement will add to your giveaway points.

  11. Is my personal information secure?

    Of course, I understand your concern about the security of your personal information. At Clix TV we take the protection of your personal data very seriously. We have implemented robust security measures and adhere to industry best practices to ensure that your information remains secure.
    Our data encryption protocols safeguard your information during transmission and storage, making it extremely difficult for unauthorized parties to access. We regularly update our security systems to stay ahead of potential threats and vulnerabilities, and we conduct thorough security audits to identify and address any potential risks. We do not share your personal information with third parties without your explicit consent, unless required by law or for essential service provisions.

  12. Can I use the Clix TV app offline?

    This mobile application functions seamlessly as long as your device maintains an active internet connection.

  13. What languages does the Clix TV app support?

    At the moment, the Clix App only supports English.

  14. Can I customize my movie and show preferences in the app?

    Yes, you have the freedom to personalize your movie and streaming show preferences within the app. Our platform offers robust customization options, allowing you to tailor your entertainment experience to streamers and genres that resonate with your preferences.

  15. Can I create and save personalized watchlists?

    Certainly, beneath every showcased frame of a show or movie, you'll discover a conspicuous "+Watchlist" button. By engaging with this button, you seamlessly include the title in your watchlist, an assortment you can readily modify from the homepage for your convenience.